Books Vietnam Co., Ltd. wishes to bring teachers, parents and readers convenient experiences when shopping online with the website booksvn.com. In order to improve service quality and ensure personal information security, Books Vietnam Co., Ltd. seriously carries out its responsibilities related to information security according to the provisions of law on protecting personal information confidentiality. We are committed to complying with all applicable laws regarding data security/privacy of Teachers, Parents and Readers when Teachers, Parents and Readers provide personal information to us and shop at the booksvn.com website.
Personal information security policy includes:
1. Purpose of collection:
- Personal data: Full name, email, phone number, address, bank account and payment information.
- Orders: Handle issues related to orders for teachers, parents and readers.
- Maintain accounts: Create and maintain accounts for Teachers, Parents and Readers, including gratitude programs for Teachers, Parents and Readers, accumulating reward points and other programs.
- To protect personal safety and rights, property or account security.
- Services for Teachers, Parents and Readers: opinions, feedback and complaints for Teachers, Parents and Readers.
- As required by law: store and collect according to regulations of competent national agencies.
2. Scope of information collection:
- Teachers, Parents and Readers directly provide us with: Personal information you provide to us to make transactions at booksvn.com includes: Full name, email, phone number, address, bank account and payment information.
- Teachers, Parents and Readers interact with us: We use cookies and other tracking technology to collect information when Teachers, Parents and Readers interact at the booksvn.com website.
3. Information storage period:
Personal information of Teachers, Parents and Readers will be stored until Teachers, Parents and Readers request cancellation. In all cases, personal information of Teachers, Parents and Readers will be kept confidential at booksvn.com.
We will only retain your personal data for Teachers, Parents and Readers for as long as required by law or as long as is relevant to the purposes for which the data was collected.
4. Use of information:
We have the right to legally use personal information of Teachers, Parents and Readers in cases to ensure your rights such as:
- Notify information about advertising services, promotional programs, etc. to teachers, parents and readers according to your needs and habits when accessing.
- Contact and support teachers, parents and readers in special cases.
- Detect and immediately prevent acts of interference or sabotage of the accounts of teachers, parents and readers.
5. Share personal information of teachers, parents and readers:
We commit not to provide information about Teachers, Parents and Readers to any third party, except in the following cases:
- Comply with the requests of competent individuals and organizations according to the provisions of law.
- It is necessary to use information to serve the provision of services/utilities for Teachers, Parents and Readers.
- Exchange information with teachers, parents and readers with partners who are distribution service providers to carry out a number of activities related to the website. And then third parties will be able to access and process information of Teachers, Parents and Readers during the service provision process.
We will require third parties to comply with all personal information protection regulations and security requirements related to personal information.
- In addition to the above cases, when it is necessary to exchange information with Teachers, Parents and Readers to a third party, we will notify Teachers, Parents and Readers directly and will only exchange information with the consent of Teachers, Parents and Readers.
6. Rights of Teachers, Parents and Readers regarding personal information:
Teachers, Parents and Readers have the right to provide personal information to us and have the right to change their decisions at any time.
Teachers, Parents and Readers have the right to check, update and edit personal information by logging into your account and editing your personal information.
7. Personal information collection and management unit:
Vietnam Books Company Limited. Tax code: 0108990088 issued by Hanoi Department of Planning and Investment on November 15, 2019.
Address: Lane 35, Dao Duy Tung Street, Uy No Commune, Dong Anh District, Hanoi City.
8. Contact information:
If you have any questions about the policy or comments and suggestions for curriculum consultation, please call Hotline: 0915 920 514 or send an email tocs@booksvn.com. Sincerely thank you.
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